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Email Security Premium
Why Email Security?
With the growth in quantity and complexity of threats now sent and received by email, successful email security is business critical. Companies do not have the time or resources to deal with the headaches caused by viruses or spam. SaaS email security solutions offer the most effective security and compliance services on the market and have huge advantages over on premise infrastructure and software solutions.
Security: Email spam and virus protection
Email is a critical application in today's business world and protection from threats like viruses, spam, phishing, denial-of-service attacks is essential to prevent disruption of email services. That's where email security from MXSweep comes in, it's easy to deploy and requires no upfront investment. Our hosted email security-as-a-service model gives our customers the benefits of 99.92% spam and 100% virus protection.
♦ - Industry-leading detection rates, enabled by the unique multi-layered combination of MXSweep filtering technology with the world’s leading detection engines
♦ - Real-time, all-the-time virus and spam outbreak protection
♦ - Minimal customer intervention – all email is filtered offsite, threats are quarantined and only clean email is relayed to the server
♦ - Inbound/outbound spam and virus protection. MXSweep also scans all outbound emails so that in the event of a virus outbreak on the customer network the threat will be contained and the customer’s mail server will avoid being blacklisted
♦ - Close to zero false positive identification based on our ‘circles of trust’ technology meaning users receive every email they really need
♦ - Painless management due to intuitive, self-learning system
♦ - User control – ‘unjunk’ links on the system’s regular quarantine reports enable individual to retrieve disputed mails
♦ - Easy, integrated management of every email account, including individual users, their aliases and the groups they are part of
♦ - Straightforward setting of access and responsibility levels for every user
♦ - Full management reporting to measure protection effectiveness
♦ - Continuous reputation management through outbound zombie protection
Content Control
Content Control, Data Leakage Prevention, Image Analysis
Content Control service is a highly effective ‘set and forget’ solution that’s designed to protect every company that uses this service against enforcement actions, legal penalties and unwanted commercial disclosures. It does this by ensuring that businesses can automatically ascertain the compliance of every email they send or receive – both with their own ‘acceptable use’ policies and with all public and private sector regulatory requirements.
Regulatory Background
According to a study by the US-based Ferris Research, ensuring email compliance, whether regulatory or corporate, is the third biggest concern that Chief Information Officers and IT directors face – just behind viruses and spam. This is hardly surprising – just take a look at the plethora of national and international legal and regulatory controls, including SOX, HIPAA, GLBA and Visa CISP. Their scope is massive, but can be boiled down to regulation of the receipt or sending of ‘inappropriate’ emails, including those that offend, breach privacy, mislead or misuse privileged information. Managers are responsible for the security of their own organisations’ key commercial properties, including Trademarks and Patents. The dissemination of these and other valuable materials, whether accidental or malicious, is another growing threat that also has to be managed effectively.
Key Compliance Considerations
Key Features & Benefits
♦ - The straightforward creation of acceptable use policies, specific to every customer subsidiary and applicable to inbound and outbound email, subject header, body, attachment, recipient and sender
♦ - The ability to create complex expressions as search criteria, providing the flexibility to take widely differing corporate rules into account
♦ - Easy assurance of staying within the law, through pre-defined ethnic, sexual and regulatory filters
♦ - Simple identification of illegal or offensive material via image scanning
♦ - Transparent reporting to ensure full accountability and consistent compliance
♦ - Easy content configuration and management
♦ - Effective policy enforcement
♦ - The opportunity to make considered judgments, using a secure location where suspect mails may be assessed.
Recovery & Continuity
MXSweep’s Recovery & Continuity service is a key email disaster recovery feature used by many of our SME and Public Sector customers.The service is available in a bundle with our email security service or as part of email security and content control offering a premium security service to our customers.
Recovery & Continuity service addresses these Issues:
♦ - In the event of server failure users can instantaneously access their inbound email through the secure MXSweep portal. Once they have retrieved their email, its business as usual.
♦ - Individual users can use our ‘instant replay' feature to restore any inadvertently deleted emails immediately, without any involvement of the IT department.
♦ - Even a back-up failure is no reason for concern - the administrator can simply choose to re-deliver inbound emails, including attachments, that have been retained for up to 60 days, right up to the point of failure.
There are three key aspects of the service:
First, all email that is sent or received within the organisation is automatically scanned and securely managed, with inbound email being stored in addition for up to sixty days in a secure archive. Then if there is an email server outage users users can access and recover email instantaneously through the secure MXSweep portal. Once they have retrieved it, they can then work with their emails as usual.
Second, individual users can use our ‘instant replay’ feature to recover inadvertently deleted inbound emails, without involvement of the IT department.
And third, even a back-up failure is no reason for concern – the administrator can simply re-deliver all inbound emails including attachments that have been queued from the point of the server outage thus ensuring business continuity.
Features and Benefits
♦ - Automatic Replay of queued email as soon as the customer server is back online
♦ - Easy to use and instant user recovery of inbound email in the event of server outage, guaranteeing your organisations email business continuity
♦ - Immediate, business-wide restoration of all email recovery, even in the event of a back-up failure
♦ - Constant availability of email functions
♦ - Guaranteed clean email because it is integrated with the MXSweep email security service
♦ - Rapid deployment and minimal training need thanks to our easy to-use web interface and hosted email security portal
How It Works
MXSweep recognise that to keep one step ahead in the constant development battle, we must be at least as sophisticated in our approach as the spammers, virus-writers and other internet bandits. This is why we combine all the world’s leading detection engines with our own filtering technology in a unique, multi-layered approach to the protection challenge. All email is filtered offsite, threats are quarantined and only clean email is relayed to your email server.
With Industry-leading detection rates and all-the-time virus and spam outbreak protection users can rest assured that the quality of their email is guaranteed.
MXSweep email security combines effective anti-spam, anti-virus and anti-phishing with uniquely low false positives:
Features and benefits:
♦ - Industry-leading detection rates (100% anti- virus and 99.92% anti-spam security), enabled by the unique multi-layered combination of our filtering technology with the world’s leading detection engines including Commtouch Recurrent Pattern Technology.
Commtouch MXSweep global coverage
♦ - Inbound and outbound email security, in the event of a botnet or malware outbreak on the customer network, the threat will be contained and the customer server will avoid being blacklisted.
♦ - Use of a number of MXSweep technologies including connection management, IP reputation, sender & recipient verification, keyword analysis and outbound mail profiling
♦ - Real-time, all-the-time virus and spam outbreak protection, without waiting for content rules or virus signatures update, the solution analyses behavior not signature
MXSweep combining zero hour AV and multiple AS engines
♦ - Minimal customer intervention – all email is filtered offsite, threats are quarantined and only clean email is relayed to the server
♦ - Close to zero false positive identification based on our ‘circles of trust’ technology meaning users receive every email they really need
♦ - Painless management due to intuitive, self-learning system
♦ - User control – ‘unjunk’ links on the system’s regular quarantine reports enables end users to retrieve disputed mails
♦ - Easy, integrated management of every email account, including individual users, their aliases and the groups they’re part of
♦ - Straightforward setting of access and responsibility levels for every user
♦ - Full management reporting to measure protection effectiveness
♦ - Continuous reputation management through outbound zombie protection.MXSweep uses multiple anti-virus scanning engines to maximise detection:
♦ - Use multiple AV engines simultaneously
♦ - Scan files, file archives (ISO, ZIP, MSI etc)
♦ - Currently use 8 different AV engines: AVG, CA eTrust, Clamwin, ESET
♦ - NOD32 AV Engine, Norman Virus Control, Sunbelt VIPRE, VirusBuster,
♦ - Commtouch Zero Hour AV
♦ - Zero Hour provides immediate alerts of new viruses within minutes of their introduction into the internet
♦ - It then blocks or delays suspect messages hours before commercial signatures are available
♦ - It is deterministic not heuristic (no guesswork)
Hosted in three Enterprise-Class data centres MXSweep’s provides redundancy and scale-on-demand infrastructure. In our view this Cloud Computing model is a key strength and is a true ‘set and forget’ solution for both the end user and our partners.
